Terms, Conditions and Privacy Policy 

1. Use of cookies: Our website may utilize “cookies” to enhance user experience. Cookies are stored on the user's hard drive for record-keeping purposes and may track user activity and preferences.
   • Users may configure their browser settings to refuse cookies or alert them when cookies are being sent.
   • Disabling cookies may impair the functionality of certain site features.
2. Collection of personal identification information: We may collect personal identification information from Users in various ways, including when Users visit our site, register, place an order, subscribe to a newsletter, or engage with other site features. This may include, but is not limited to:
   • Full name
   • Email address
   • Phone number
   • Mailing address
   • Blood group
   • Payment information
3. Collection of non-personal identification information: We may collect non-personal identification information about Users whenever they interact with our website. This may include:
   • Browser name
   • Type of computer or device
   • Technical information about Users’ means of connection, such as operating system and Internet service providers
4. Use of information: The information collected may be used for the following purposes:
   • To improve user/customer service: To more effectively respond to user/customer service inquiries and support needs.
   • To personalise user experience: We may use information in aggregate form to understand how users interact with our services.
   • To administer features: To manage promotions, surveys, newsletters, and other features and provide users with related content or updates.
   • To send periodic Emails and notifications: Email addresses provided may be used for order updates, responses to inquiries, and opt-in communications such as newsletters, MOCK tests or product information.
   • Users can unsubscribe from future emails or notifications or delete their account via account settings or the unsubscribe link provided in communications.
5. Use of Bank Transfer / Mobile Banking / Online Payment Gateway / Digital Wallet: Our platform supports various digital payment methods, including but not limited to:
   • Mobile banking (QR Scan) 
   • FonePay
   • Nepal Pay
   • eSewa
   All payments are securely processed through trusted third-party gateways. We do not store sensitive payment data on our servers.
6. Copyright and trademark: All content, logos, designs, MOCK test, PDF Bank, Question Bank and materials (EXCEPT Digital Library and Vacancies) on this website are the intellectual property of E-Health Network and/or Shisir Kumar Adhikari, unless otherwise stated. Unauthorized use, reproduction, or distribution of this content is strictly prohibited.
   • Prohibited actions: Users must not remove, alter, or obscure any copyright notices, watermarks, or proprietary information present in the educational videos, notes, questions and PDF. Additionally, users must not engage in any activities that violate the intellectual property rights of E-Health Network.
7. Return and replacement policy:
   • All services, including subscriptions, MOCK test exam packages, and PDF Bank purchased through our platform, are non-refundable.
   • In case of technical issues or unavoidable circumstances leading to the cancellation of a scheduled service (e.g., exams), Users will be offered rescheduling using the same payment, at no extra cost.
8. Advertising and third-party cookies: Advertisements displayed on our platform may be provided by third-party partners who may use cookies to serve targeted ads.
   • These cookies collect non-personal information to deliver relevant advertisements.
   • This process does not collect personal identification information.
9. Modifications to the terms and conditions: E-Health Network reserves the right to revise this policy at any time without prior notice. Changes will be reflected with an updated date at the bottom of this page.
   We advise Users to review this policy periodically to remain informed. Continued use of the website after policy changes constitutes acceptance of the updated terms.
10. Contacting us: If you have any questions or concerns regarding this Website Policy, or any other matter related to our website, please contact:

•  https://www.youtube.com/@HealthLoksewa
•  https://www.facebook.com/Shisirkumaradhikari
•  https://twitter.com/shisiradhikari
•  https://www.instagram.com/shisirkumaradhikari
•  Health Loksewa Preparation
•  info@shisiradhikari.com

Contact Number: +977 - 9702844270

Disclaimer

E-Health Network (shisiradhikari.com.np) provides health information for your general knowledge. This site is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.

Though all efforts have been made to ensure the accuracy of the content on this website, the same should not be construed as a statement of law or used for any legal purposes. Users are advised to verify/check any information and to obtain any appropriate professional advice before acting on the information provided on this website. Every effort is made to keep the website up and running smoothly. However, shisiradhikari.com.np takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.